Unlock Smooth Travels: Ensure Your FASTag KYC Update Before January 31


In a significant move, the National Highway Authority of India (NHAI) has declared that it will be deactivating FASTags without completed Know Your Customer (KYC) verification after January 31. This crucial update is aimed at streamlining the use of FASTags, preventing the issuance of multiple FASTags for a single vehicle, and ensuring that KYC processes are diligently followed. If you’re planning to hit the highways, it’s imperative to take a moment to update your FASTag KYC to avoid inconvenience. This comprehensive guide will walk you through the process step by step.

Why is FASTag KYC Important?

The FASTag system has revolutionized toll collection, making it quicker and more efficient. However, incomplete KYC poses a risk of unauthorized issuance and misuse of FASTags. To ensure the integrity of the system, NHAI has mandated the deactivation of FASTags without completed KYC after January 31, regardless of the balance available.

Step-by-Step Guide to Update FASTag KYC

1. Visit the Bank-Linked FASTag Website

Begin by visiting the official website linked to your bank’s FASTag services. This ensures a secure and seamless process.

2. Log In with Registered Mobile Number

Enter your registered mobile number and the OTP received to log in securely.

3. Navigate to My Profile Section

Once logged in, head to the “My Profile” section on the dashboard.

4. Click on the KYC Tab

Locate the KYC tab within the My Profile section to initiate the KYC update process.

5. Fill in Necessary Details

Provide the required details such as address proof and any other information prompted by the KYC form.

6. Submit the Form

After filling in the details accurately, click the submit button to complete the KYC process.

7. Check KYC Status

Post submission, the KYC page will display your updated status, ensuring you’ve successfully completed the KYC process.

How to Check Your FASTag Status

Keeping track of your FASTag status is crucial to ensuring its seamless operation. Follow these simple steps:

1. Visit fastag.ihmcl.com

Navigate to the official FASTag website to begin the status-checking process.

2. Click on the Login Tab

Located at the top right part of the website, the Login tab is where you start the process.

3. Provide Registered Mobile Number for OTP

Enter your registered mobile number to receive an OTP for secure login.

4. Access My Profile Section

Once logged in, head to the My Profile section on the dashboard.

5. Check KYC Status

Within the My Profile section, you’ll find not only your FASTag status but also details related to your KYC submission during the registration process.

Documents Required for FASTag KYC

To facilitate a smooth KYC update, ensure you have the following documents on hand:

  • Vehicle Registration Certificate
  • Identity proof (Passport, Voter ID card, Aadhar card, Driving License, or PAN card)
  • Address proof
  • Passport-size photo

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