New FASTag Rules: Mandatory KYC, Tag Replacement

New Delhi: In a bid to streamline toll payments and reduce congestion at toll plazas, the National Payments Corporation of India (NPCI) has introduced new FASTag rules effective from August 1, 2024. These guidelines mandate a series of changes for FASTag users, including mandatory KYC updates, tag replacements, and stricter verification processes.

Understanding the New FASTag Rules

The core objective of these new regulations is to enhance the efficiency of toll collection and ensure accurate data management. Here’s a breakdown of the key changes:

• Mandatory KYC Update: FASTag users must update their Know Your Customer (KYC) details every three years. This involves providing necessary identification and address proof to maintain a valid FASTag.
• Compulsory Tag Replacement: FASTags older than five years need to be replaced with new ones. Users will have to follow the issuer’s process to obtain a new tag.
• Vehicle Details Linkage: It is now mandatory to link the vehicle’s registration number and chassis number with the FASTag. This step aims to prevent misuse of FASTags.
• Timely Registration Update: Owners of new vehicles must register their FASTags within 90 days of purchase.
• Database Verification: FASTag issuers are required to thoroughly verify customer data against the VAHAN database.
• Photo Requirement: Clear photographs of the vehicle’s front and side, showcasing the FASTag, must be uploaded.
• Mobile Number Linkage: A mobile number must be linked to the FASTag for communication and updates.

Non-compliance with these rules may lead to penalties or restrictions on FASTag usage.

FASTag Recharge Made Easy with Paytm

To address the growing demand for convenient FASTag recharges, Paytm has introduced a dedicated feature on its app. This development comes in the wake of regulatory restrictions imposed on Paytm Payments Bank Limited.

With the new Paytm feature, users can effortlessly top up their FASTags without the hassle of visiting toll plazas or dealing with long queues. This move is aimed at providing a seamless user experience and maintaining Paytm’s position as a leading digital payments platform.

It’s important to note that while Paytm faced regulatory challenges, other services on the app, including UPI transactions, QR code payments, and card machine payments, continue to operate without any disruptions.

The implementation of these new FASTag rules and the introduction of convenient recharge options are expected to significantly improve the overall toll payment experience for Indian motorists.