How to Add or Update Your Vehicle Number in FASTag: A Complete Guide

FASTag, an electronic toll collection system powered by RFID technology, simplifies toll payments for Indian motorists. Managed by the National Payments Corporation of India (NPCI), FASTag eliminates the hassle of manual cash payments. To ensure smooth operation, it’s crucial to link your vehicle number correctly with your FASTag account.

This linkage enables toll booths to automatically deduct charges without any delay. Whether you’re registering a new vehicle or updating details for an existing one, the process is straightforward. This article explains how to add your vehicle number in FASTag efficiently, ensuring a seamless tolling experience. Read on to learn about the steps, requirements, and tips to keep your FASTag account up to date.

Why Is Adding a Vehicle Number Important?

Your FASTag account is directly linked to your vehicle’s identity. Without the correct vehicle number, toll deductions may fail, leading to inconveniences. Additionally, it ensures compliance with road transport regulations and prevents misuse of the FASTag.

Steps to Add Vehicle Number in FASTag

Adding or updating your vehicle number in your FASTag account can vary depending on the service provider. Below are the general steps applicable to most providers, including banks and wallet apps like Paytm:

1. Log In to Your FASTag Account

Visit your FASTag issuer’s portal or open their mobile application.
Enter your credentials, such as registered mobile number, email ID, or username, along with the password.

2. Locate the Vehicle Management Section

Navigate to the section labeled “Manage Vehicle,” “Update Vehicle Details,” or similar.
If your dashboard displays multiple vehicles, select the one you want to update.

3. Enter the Vehicle Number

Enter the vehicle number exactly as it appears on your registration certificate (RC).
Double-check for errors like missing letters or incorrect spacing.

4. Upload Necessary Documents

Some platforms may require you to upload a copy of your RC or related documents for verification.
Ensure the uploaded document is clear and readable.

5. Submit the Request

Click on “Submit” or “Update” after entering the details.
The system will notify you about the successful submission or request further clarification if needed.

Updating Vehicle Number for New Purchases

If you’ve purchased a new vehicle and already own a FASTag, you need to update the vehicle number with your existing tag. Here’s how:

Deactivate Temporary FASTag: Dealers often provide temporary FASTags for new vehicles. Deactivate the temporary tag once your permanent registration is complete.
Link Permanent Number: Follow the above steps to add the permanent vehicle number.
Contact Customer Support: If issues arise, reach out to your FASTag provider for manual assistance.

FASTag Through Paytm and Other Wallets

If you’ve purchased your FASTag through digital wallets like Paytm, the process remains user-friendly:

Open the Paytm app and go to “FASTag” under the “Recharge & Pay Bills” section.
Select the vehicle you want to update.
Add the vehicle number and upload the RC copy if required.
Submit the changes for verification.

Once updated, your FASTag is ready for toll operations.

Things to Keep in Mind

Accuracy: Ensure the vehicle number matches the RC exactly to avoid rejection.
Time Frame: Processing times may vary, usually taking 24-48 hours for approval.
Notification: Keep an eye on email or SMS updates regarding the status of your request.
Customer Support: If your updates fail, contact the provider’s helpline for resolution.

Common Issues While Updating Vehicle Number

Document Upload Failure: Ensure your file format and size meet the platform’s requirements.
Verification Delays: Follow up with customer service if processing exceeds the expected time frame.
Incorrect Details: Double-check all inputs before submission to prevent errors.

Benefits of a Properly Updated FASTag

Seamless Toll Payments: Avoid disruptions at toll booths with accurate vehicle details.
Regulatory Compliance: Adhere to government mandates for RFID-based tolling systems.
Time and Fuel Efficiency: Save time by passing through toll plazas without halts.

Conclusion

Adding or updating your vehicle number in FASTag is an essential step for hassle-free toll payments. With clear instructions from your service provider, the process is simple and efficient. Regularly updating your FASTag account not only ensures seamless toll operations but also keeps your information compliant with road transport rules. Follow the outlined steps, and enjoy uninterrupted journeys on Indian highways.